Shipping Policy
At Tronics LLC, we are committed to delivering your electronics safely, securely, and on time. Please read the details of our shipping policy below.
1. Processing Times
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
- In the event of delays (e.g., high order volume, supply shortages), we will notify you via email.
2. Shipping Methods & Delivery Times
We ship orders using trusted carriers such as UPS, FedEx, USPS, or DHL. Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Overnight / Express Shipping: 1 business day
Delivery times are estimates and may vary depending on carrier delays, weather, or destination.
3. Shipping Rates
- Shipping costs are calculated at checkout based on the delivery method, order weight, and destination.
- From time to time, we may offer free shipping promotions, which will be clearly displayed on our Site.
4. Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- You can track your package directly through the carrier’s website.
5. Shipping Restrictions
- We currently ship to the United States, Canada, and select international destinations.
- We do not ship to P.O. Boxes, APO/FPO/DPO addresses for certain items due to size or carrier restrictions.
- Some products may be restricted from international shipping due to regulations.
6. Fragile & High-Value Electronics
- All electronics are packaged securely with protective materials.
- High-value orders may require signature upon delivery for security purposes.
- We recommend inspecting your package upon delivery. If the item appears damaged, refuse the shipment and notify us immediately.
7. Shipping Insurance
- Orders are insured against loss or damage during transit.
- If your package is lost or arrives damaged, please contact us within 7 days of delivery, and we will work with the carrier to resolve the issue.
8. International Shipping
- International customers are responsible for customs duties, taxes, and import fees charged by their country.
- Delivery times for international orders may vary depending on customs clearance and local postal services.
9. Incorrect Address Policy
- Customers are responsible for providing accurate shipping information at checkout.
- We are not responsible for lost shipments due to incorrect addresses provided by the customer.
Tronics LLC
Email: tronics7906@gmail.com
Phone: (804)-980-9555
Last Updated: 08/16/2025